We thank you for visiting our website and allowing us to provide you with the services and products we offer, and that will provide value to your business. We want you to feel comfortable using the Local.nyc service and this is why we have published our Refund Policy here on our website. Due to the nature of the services and products provided through our service, the level of effort that begins the moment a purchase is made, and the accessibility of our service immediately upon purchase, we provide a 7 day refund policy from the initial date of purchase for most of our services.
Therefore, we will not accept refund requests after 7 days from the initial purchase date was made.
In addition to our 7 day refund policy some of our services include physical items, guides, products and other materials that were / may be shipped to you, or provided to you in person. All materials, items, and information provided to you will need to be mailed back to our office before a refund is issued.
Our aim is to provide the best service and deliver high value to every customer we serve. This is why we offer you the protection and security of a 100% money-back 7 day refund policy.
It is your sole responsibility to terminate all subscriptions to services by either logging into your PayPal account OR by calling us 3 business days before the subscription payment is scheduled to be processed. Any scheduled payment processed will not be refunded. Once your subscription has been canceled your access to our website, advertisements and any additional services provided will also be canceled. It is your responsibility to transfer all data and related website information prior to the cancellation of your subscription as all files, advertisements, and related content and account information will be purged from our system.
Once your account has expired all access to our site and service will be immediately terminated.
Local.nyc is committed to providing each customer with exceptional service. Should you have a request for a refund or termination of service, or any other customer support related question, please call Customer Support at 212-457-3122 or by email at support(at)Local.nycl at support(at)LocalTreeCompany.com